Facebook Change That Impedes Engagement
December 9, 2010 at 1:58 pm
Facebook have introduced a new change that’s going to cause havoc for Page owners. Brought to my attention by the poor people at Tommy Tippee baby bottles, they were unable to comment back to me on a post I made on their wall. Why was this?
Because Facebook has introduced a change that means page owners cannot communicate with fans unless they have their privacy setting for commenting set to “everyone”. I have all my settings so that only friends can see what I’m up to. But if you want to allow Pages that you are fans of to comment to you, you must make the following change:
- Click on account / privacy settings
- Click on customise settings
- Scroll down to ‘things others share’
- Can comment on posts – change it to “everyone”
This little change is going to cause much moaning on Facebook unless they sort it out fast.
If you are a Page owner, you need to be ready for this. If you find you are unable to comment back to a fan, try sending them a message and ask them to change their setting in the message. Good luck and let us know how you get on with this.
Tags: facebook privacy setting
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