Why A Bad Review Isn’t Necessarily A Bad Thing
In a follow on from yesterday’s post, I find myself quoting this very frequently these days:
Did you know that the overall psychological effect of having a bad review posted about you that you reply to in a constructive way, is more positive than if someone wrote a good review about you in the first place?
Now I don’t know anyone who’d be ballsy enough to take this to its logical conclusion and get some bad reviews written about them that they can then refute? Do you? 